Support hours
24/7
Typical response time
Initial response is usually within 2-6 hours for standard requests.
For faster support, include your firm name, registered contact number, and a short issue summary.
Before you send a message
- Add your firm or account name exactly as shown in the app.
- Mention platform details (Windows, Android, iOS, or Web).
- If billing-related, include invoice ID or payment reference.
- If technical, share clear steps to reproduce the issue.